Last Updated Date: 06/21/25

Welcome to Referso AI LLC (dba Referso) ("Referso," "we," "our"). Referso operates a modern job-search and application-assistance platform (the "Platform"). The Platform is designed to help individuals seeking employment ("Candidates") research potential employers ("Employers") and leverage Referso’s artificial-intelligence-powered tools to prepare and submit job applications for open positions ("Jobs").

PLEASE READ THIS TERMS OF USE AGREEMENT (THE "AGREEMENT") CAREFULLY. THE PLATFORM, THE INFORMATION ON THE PLATFORM, AND ALL SERVICES AND RESOURCES AVAILABLE VIA THE PLATFORM (EACH A "SERVICE" AND COLLECTIVELY, THE "SERVICES") ARE PROVIDED SUBJECT TO THIS AGREEMENT. BY CREATING AN ACCOUNT, COMPLETING A QUESTIONNAIRE, CLICKING "I ACCEPT," OR OTHERWISE ACCESSING OR USING ANY SERVICE, YOU AGREE TO BE BOUND BY THIS AGREEMENT AND REPRESENT THAT (1) YOU HAVE READ AND UNDERSTAND IT; (2) YOU ARE AT LEAST 18 YEARS OLD AND LEGALLY ABLE TO ENTER A BINDING CONTRACT; AND (3) YOU HAVE THE AUTHORITY TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE, DO NOT ACCESS OR USE ANY SERVICE.

If you subscribe to any Service for a fixed term (the "Initial Term"), your subscription will automatically renew for successive terms of equal duration at Referso’s then-current fees unless you cancel in accordance with § 5.2 (Automatic Renewal).

IMPORTANT: ARBITRATION & CLASS WAIVER (§ 15 CONTAINS A BINDING ARBITRATION AGREEMENT. EXCEPT FOR A LIMITED RIGHT TO OPT OUT, DISPUTES MUST BE RESOLVED BY BINDING ARBITRATION ON AN INDIVIDUAL BASIS. YOU WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN CLASS ACTIONS.)

1. THE SERVICES

1.1 Description of Services

The Services currently include the following (which may be purchased à la carte or bundled):

• Search & Insights: Search, review, and manually apply for Jobs listed in Referso’s database, plus access to AI-generated company insights.

• Magic Résumé: AI-assisted résumé and cover-letter generation tailored to each Job description.

• Auto Apply: Referso’s AI selects Jobs matching your profile, completes applications using your questionnaire responses, and automatically submits them after a 24-hour review window.

1.1.1 Questionnaire

Auto Apply requires you to complete a questionnaire about your skills, experience, preferences, and other relevant data (the "Questionnaire"). You agree that all Questionnaire responses are accurate, complete, and not misleading.

1.1.2 AI-Generated Materials

Magic Résumé and Auto Apply use artificial-intelligence and machine-learning tools to generate résumés, cover letters, and application responses (collectively, "AI Materials"). You are solely responsible for reviewing AI Materials for accuracy, legality, and completeness before they are shared with any Employer.

1.1.3 24-Hour Review Window

Applications prepared by Auto Apply are submitted to Employers immediately and without prior notice or opportunity for your review or approval. By enabling or using Auto Apply, you (a) expressly authorize Referso to act as your agent solely for the purpose of completing and submitting job applications on your behalf, and (b) irrevocably waive any right to receive notice of, review, modify, or pre-approve any application materials before submission. Referso is not liable for inaccuracies, omissions, or misrepresentations in automatically submitted applications.

1.2 Limitations of the Services

Referso strives to provide accurate information and high-quality tools, but does not control market conditions, Employer actions, or Job postings. Job postings may close, change, or be removed without notice. Referso makes no warranty or guarantee that: (a) any Employer will review your application; (b) you will be interviewed; (c) you will receive a Job offer; or (d) any employment outcome will result from use of the Services.

1.3 License Grant

Subject to your compliance with this Agreement, Referso grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial job-search purposes.

1.4 Restrictions

You agree not to:

• License, sell, rent, lease, transfer, assign, reproduce, distribute, or commercially exploit any Service;

• Frame or mirror any trademark, logo, or other portion of the Services;

• Use metatags or hidden text using Referso’s marks;

• Reverse-engineer, decompile, or create derivative works of any Service;

• Use bots, scrapers, or similar tools to harvest data;

• Bypass or breach security or authentication measures;

• Remove or obscure proprietary notices;

• Use the Services for unlawful, harmful, or fraudulent purposes.

  
  

1.5 Referso Communications—Opt-In Consent

By accessing the Services, you agree to receive operational, transactional, and promotional communications from us. You may opt-out of promotional emails at any time by following the unsubscribe instructions in those communications; however, you may still receive critical transactional or legal notices.

2. REGISTRATION

2.1 Account Creation

You must create a user account (the "Account") to use certain Services. You represent and warrant that all registration information ("Registration Data") is truthful, accurate, and complete, and you will keep Registration Data current.

2.2 Account Security

You are responsible for all activity under your Account. You agree to: (a) maintain the confidentiality of your login credentials; (b) notify Referso immediately of unauthorized use; and (c) log out after each session. You may not share your credentials or have more than one Account. Referso may reclaim usernames at any time.

2.3 Eligibility

The Services are intended for individuals 18 years or older. By creating an Account you represent that you meet this requirement and are not barred from using the Services under any applicable law.

2.4 Necessary Equipment & Fees

You are solely responsible for obtaining and maintaining all devices, software, and Internet connections needed to access the Services and for all related charges.

3. CONTENT RESPONSIBILITY

3.1 Definitions

• "Content" – all information, data, text, software, music, sounds, photographs, graphics, videos, messages, tags, or other materials accessible through the Services.

• "Your Content" – Content that you upload, submit, or otherwise make available via the Services, including Candidate Information.

• "User Content" – Content provided by other users.

3.2 Ownership & License of Your Content

You retain ownership of Your Content. By submitting Your Content, you grant Referso a worldwide, royalty-free, sublicensable license to use, reproduce, distribute, modify, adapt, create derivative works of, and display Your Content (a) to operate the Services, (b) to share with Employers as directed by you, and (c) in de-identified, aggregated form to improve Referso’s products (including AI training).

3.3 Candidate Information Disclosure

Employers to whom you apply may retain, copy, or further disseminate Candidate Information. Referso does not control Employer use of Candidate Information once disclosed.

3.4 No Pre-Screening

Referso has no obligation to pre-screen Content but reserves the right to remove any Content that violates this Agreement or is otherwise objectionable.

4. OWNERSHIP & INTELLECTUAL PROPERTY

4.1 Referso Property

The Services, including all underlying technology, software, logos, and trademarks, are owned by Referso or its licensors and are protected by intellectual-property laws. Except for the limited license in § 1.3, no rights are granted to you by implication or otherwise.

4.2 Feedback

If you provide ideas, suggestions, or feedback ("Feedback"), you grant Referso a perpetual, irrevocable, royalty-free license to use the Feedback for any purpose without attribution or compensation.

5. SUBSCRIPTION FEES & PAYMENT

5.1 Payment Authorization

You must provide a valid credit card or other acceptable payment method ("Payment Method"). You authorize Referso (or its payment processor) to charge your Payment Method for all fees.

5.2 Automatic Renewal

Subscriptions automatically renew for successive terms of equal length unless you cancel at least 30 days before the renewal date via Account Settings or by emailing contact@referso.com.

5.3 No Refunds

All fees are non-refundable unless required by law or expressly stated in a separate refund policy.

5.4 Taxes

Fees exclude sales, use, VAT, GST, or similar taxes. Where applicable, such taxes will be added and are your responsibility.

6. USER CONDUCT

You agree not to:

• Violate any law or third-party right;

• Upload unlawful, defamatory, obscene, or hateful Content;

• Impersonate any person or entity;

• Solicit personal data from minors;

• Transmit spam or unsolicited marketing;

• Introduce viruses or malicious code;

• Interfere with or disrupt the Services or servers;

• Attempt to gain unauthorized access to accounts or systems.

Referso may investigate and take legal action against violations, including removing Content, disabling Accounts, or reporting to law enforcement.

7. CONFIDENTIALITY

Information obtained through the Services (including non-public Job postings, Employer insights, and AI-generated analytics) is Referso’s confidential information. You will not disclose such information except as required to use the Services.

8. INTERACTIONS WITH OTHERS

You are solely responsible for interactions with Employers and other users. Referso does not verify Employers and disclaims liability for conduct of Employers or other users.

9. INDEMNIFICATION

You will defend, indemnify, and hold harmless Referso and its officers, directors, employees, agents, affiliates, licensors, and suppliers from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Your Content; (b) your breach of this Agreement; (c) your violation of law; or (d) your interactions with Employers.

10. DISCLAIMER OF WARRANTIES & CONDITIONS

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. REFERSO SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTY ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE. REFERSO DOES NOT GUARANTEE ANY EMPLOYMENT RESULT.

11. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY LAW, REFERSO AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA, OR GOODWILL, ARISING FROM OR RELATED TO THE SERVICES, WHETHER BASED IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. REFERSO’S AGGREGATE LIABILITY WILL NOT EXCEED THE GREATER OF (A) US $100 OR (B) THE AMOUNT YOU PAID TO REFERSO IN THE 12 MONTHS PRECEDING THE CLAIM. Some jurisdictions do not allow certain exclusions; in such cases, Referso’s liability will be limited to the fullest extent permitted by law.

12. INVESTIGATIONS, SUSPENSION & REMOVAL

Referso may monitor use of the Services to enforce this Agreement. We may remove Content, suspend Accounts, or terminate Services (with or without notice) if we believe you have violated this Agreement or applicable law.

13. TERM & TERMINATION

The Agreement begins when you first access the Services and continues until terminated. Either party may terminate at any time:

• By You: Stop using the Services and, if applicable, cancel your subscription.

• By Referso: Immediately upon notice if you breach this Agreement or if required by law.

Upon termination: (a) licenses granted to you cease; (b) your right to use the Services ends; (c) we may delete Your Content; and (d) §§ 4, 7, 9–11, 15, and 17 survive.

14. INTERNATIONAL USERS

The Services are controlled from the United States. Referso makes no representation that the Services are appropriate outside the U.S. If you access the Services from other jurisdictions, you do so at your own risk and must comply with local laws.

15. DISPUTE RESOLUTION—ARBITRATION AGREEMENT

15.1 Scope & Applicability: Any dispute, claim, or controversy arising out of or related to the Services or this Agreement ("Dispute") will be resolved exclusively by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules, except as provided in § 15.2.

15.2 Exceptions: You and Referso may seek relief in small-claims court for Disputes within its jurisdiction. Either party may seek injunctive or equitable relief for intellectual-property infringement in any court of competent jurisdiction.

15.3 Informal Resolution Conference: Before either party files arbitration, the parties must conduct an Informal Dispute Resolution Conference. The initiating party must send written notice to the other party detailing the Dispute. Within 45 days, the parties will meet in good faith to resolve the Dispute. Statutes of limitation are tolled during this process.

15.4 Arbitration Rules & Fees: Location: Unless otherwise agreed, arbitration will be conducted in the county of your residence. Arbitrator: One arbitrator appointed by the AAA. Fees: AAA filing, administrative, and arbitrator fees governed by AAA Rules. Confidentiality: All arbitration proceedings are confidential.

15.5 Class Action & Jury Trial Waiver: YOU AND REFERSO AGREE THAT DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS. THERE WILL BE NO CLASS, COLLECTIVE, REPRESENTATIVE, OR MASS ACTIONS. YOU WAIVE ANY RIGHT TO A JURY TRIAL.

15.6 Batch Arbitration: If 100 or more similar arbitration demands are filed against Referso by the same counsel within 30 days, AAA shall batch the arbitrations in groups of 100, appoint one arbitrator for each batch, and process each batch as a single proceeding with one set of filing fees per batch.

15.7 Opt-Out Right: You may opt out of this arbitration agreement by sending written notice to contact@referso.com within 30 days of first accepting this Agreement. If you opt out, other provisions remain in effect.

15.8 Severability: If any portion of this § 15 is found unenforceable, that portion will be severed, and the remainder will remain enforceable, except that the waiver of class actions cannot be severed.

16. THIRD-PARTY CONTENT & LINKS

The Services may contain links to third-party websites or content ("Third-Party Content"). Referso does not control or endorse Third-Party Content and is not responsible for it. Accessing Third-Party Content is at your own risk.

17. GENERAL PROVISIONS

17.1 Governing Law: This Agreement and any Dispute (subject to § 15) are governed by the laws of the State of Delaware without regard to conflict-of-law principles.

17.2 Exclusive Venue: Subject to § 15, the state and federal courts located in Kent County, Delaware have exclusive jurisdiction for any judicial proceedings.

17.3 Electronic Communications: You consent to receiving electronic communications from Referso. Electronic communications satisfy legal requirements that communications be in writing.

17.4 Assignment: You may not assign this Agreement without Referso’s prior written consent. Referso may assign any of its rights or obligations without notice.

17.5 Force Majeure: Referso is not liable for delays or failures resulting from causes beyond its reasonable control, including acts of God, pandemics, war, terrorism, labor disputes, or Internet failures.

17.6 Notice: Notices to Referso must be sent to Referso AI LLC, [Address], legal@referso.ai. Notices to you may be sent to the email address in your Account.

17.7 Waiver: Failure to enforce any provision is not a waiver of future enforcement.

17.8 Severability: If any provision is held invalid, the remaining provisions will remain in full force.

17.9 Export Control: You may not use or export the Services in violation of U.S. export laws.

17.10 Consumer Complaints: Under California Civil Code §1789.3, users may contact the California Department of Consumer Affairs, 1625 North Market Blvd, Suite N 112, Sacramento, CA 95834 or (800) 952-5210.

17.11 Entire Agreement: This Agreement constitutes the entire agreement between you and Referso regarding the Services and supersedes all prior agreements.

18. CONTACT INFORMATION

Referso AI LLC (dba Referso)
8 The Green STE D
Dover, 19901 DE
contact@referso.com
(302) 288-0684